Changing a High-Speed Rail Ticket After a Missed Connection
IntermediateTravel
A passenger who missed his connecting train tries to change his high-speed rail ticket to an earlier departure at the station ticket counter, with help from the clerk.
C
ChenL
LinC
你好，我错过了转车，想把票改签到早一点的车次。
nǐ hǎo, wǒ cuòguò le zhuǎnchē, xiǎng bǎ piào gǎiqiān dào zǎo yìdiǎn de chēcì.
Hello, I missed my connecting train and would like to change my ticket to an earlier departure.
L
好的，麻烦您把身份证和车票给我看一下。
hǎo de, máfan nín bǎ shēnfènzhèng hé chēpiào gěi wǒ kàn yíxià.
All right, please let me see your ID card and ticket.
C
在这儿。我本来坐下午三点的，可是前一趟车晚点了。
zài zhèr. wǒ běnlái zuò xiàwǔ sān diǎn de, kěshì qián yí tàng chē wǎndiǎn le.
Here you are. I was originally supposed to take the 3 p.m. train, but the previous train was delayed.
L
我明白了。那您想改到几点的车呢？
wǒ míngbai le. nà nín xiǎng gǎi dào jǐ diǎn de chē ne?
I see. So, what time train would you like to change to?
C
越早越好，最好是一个小时以内出发的。
yuè zǎo yuè hǎo, zuìhǎo shì yí gè xiǎoshí yǐnèi chūfā de.
The earlier the better—ideally one that departs within the next hour.
L
我查一下啊。有一趟一点四十五的，二等座还有余票。
wǒ chá yíxià a. yǒu yí tàng yì diǎn sìshíwǔ de, èr děng zuò hái yǒu yúpiào.
Let me check. There's a 1:45 train, and it still has second-class seats available.
C
太好了，那就改这趟吧。改签需要补差价吗？
tài hǎo le, nà jiù gǎi zhè tàng ba. gǎiqiān xūyào bǔ chājià ma?
Great, let's change to that one. Do I need to pay a fare difference for the change?
L
两趟车票价一样，所以不用补差价，也不收手续费。
liǎng tàng chē piàojià yíyàng, suǒyǐ búyòng bǔ chājià, yě bù shōu shǒuxùfèi.
Both trains have the same fare, so there's no price difference to pay, and no service fee either.
C
那我太幸运了。请问还是在原来那个站台上车吗？
nà wǒ tài xìngyùn le. qǐngwèn háishì zài yuánlái nàge zhàntái shàngchē ma?
Then I'm really lucky. May I ask if I still board at the original platform?
L
不是，这趟车在五号检票口，您得走B口进去。
bú shì, zhè tàng chē zài wǔ hào jiǎnpiàokǒu, nín děi zǒu B kǒu jìnqù.
No, this train is at gate 5; you need to go in through entrance B.
C
好，我记住了。这张就是改好的新票吧？
hǎo, wǒ jìzhù le. zhè zhāng jiù shì gǎi hǎo de xīn piào ba?
Okay, I've got it. This one is the new changed ticket, right?
L
对，请拿好。时间有点儿紧，您抓紧过安检吧，祝您一路顺风！
duì, qǐng ná hǎo. shíjiān yǒudiǎnr jǐn, nín zhuājǐn guò ānjiǎn ba, zhù nín yílù shùnfēng!
Yes, please hold on to it. Time is a bit tight, so hurry through security—have a safe trip!