Changing a High-Speed Rail Ticket
IntermediateTransportation
A passenger at a train station ticket counter tries to change his high-speed rail ticket to an earlier departure, and the clerk explains the fare difference.
Z
ZhangL
LinZ
你好，我想把我的高铁票改签到早一点的车次，可以吗？
nǐ hǎo, wǒ xiǎng bǎ wǒ de gāotiě piào gǎiqiān dào zǎo yìdiǎn de chēcì, kěyǐ ma?
Hello, I'd like to change my high-speed rail ticket to an earlier train. Is that possible?
L
可以，麻烦您把车票和身份证给我看一下。
kěyǐ, máfan nín bǎ chēpiào hé shēnfènzhèng gěi wǒ kàn yíxià.
Sure. Could you please show me your ticket and ID?
Z
给您，我原来订的是下午三点的，现在想改成中午那趟。
gěi nín, wǒ yuánlái dìng de shì xiàwǔ sān diǎn de, xiànzài xiǎng gǎichéng zhōngwǔ nà tàng.
Here you go. I originally booked the 3 p.m. one, but now I'd like to change to the noon one.
L
我帮您查一下，中午十二点半那趟还有票。
wǒ bāng nín chá yíxià, zhōngwǔ shí'èr diǎn bàn nà tàng hái yǒu piào.
Let me check for you. The 12:30 one still has tickets available.
Z
太好了，那就改到那一趟吧，票价一样吗？
tài hǎo le, nà jiù gǎi dào nà yí tàng ba, piàojià yíyàng ma?
Great, then let's change to that one. Is the fare the same?
L
不太一样，中午那趟的票价比您原来那张贵二十块。
bú tài yíyàng, zhōngwǔ nà tàng de piàojià bǐ nín yuánlái nà zhāng guì èrshí kuài.
Not quite. The noon train's fare is 20 yuan more expensive than your original one.
Z
那我是不是要补二十块的差价？
nà wǒ shì bú shì yào bǔ èrshí kuài de chājià?
So I need to pay the 20-yuan fare difference, right?
L
对，改签只补差价，不另外收手续费。
duì, gǎiqiān zhǐ bǔ chājià, bú lìngwài shōu shǒuxùfèi.
Yes. For a change you only pay the difference; there's no extra service fee.
Z
好的，那座位还是靠窗的吗？
hǎo de, nà zuòwèi hái shì kào chuāng de ma?
Okay. Is the seat still a window seat?
L
靠窗的已经没有了，我给您安排一个靠过道的，行吗？
kào chuāng de yǐjīng méiyǒu le, wǒ gěi nín ānpái yí ge kào guòdào de, xíng ma?
The window seats are gone, so I've arranged an aisle seat for you. Is that all right?
Z
没问题，差价我用手机付吧，能扫码吗？
méi wèntí, chājià wǒ yòng shǒujī fù ba, néng sǎo mǎ ma?
No problem. I'll pay the difference with my phone—can I scan a QR code?
L
可以，扫这个码就行，付好我马上给您打印新票，祝您旅途愉快！
kěyǐ, sǎo zhège mǎ jiù xíng, fù hǎo wǒ mǎshàng gěi nín dǎyìn xīn piào, zhù nín lǚtú yúkuài!
Sure, just scan this code. Once it's paid, I'll print your new ticket right away. Have a pleasant trip!