Late-Night Hotel Check-In
IntermediateBusiness
A business traveler checks in late at night, requests a room change, and asks the female front desk clerk about checkout time and breakfast hours.
L
LiW
WeiL
先生您好，欢迎光临，请问您有预订吗？
xiānsheng nín hǎo, huānyíng guānglín, qǐngwèn nín yǒu yùdìng ma?
Good evening, sir, welcome. May I ask if you have a reservation?
W
有，是用王伟这个名字订的一间单人房。
yǒu, shì yòng Wáng Wěi zhège míngzi dìng de yì jiān dānrén fáng.
Yes, it's booked under the name Wang Wei, a single room.
L
好的，我查到您的预订了，麻烦您出示一下证件。
hǎo de, wǒ chádào nín de yùdìng le, máfan nín chūshì yíxià zhèngjiàn.
Alright, I've found your reservation. Could you please show me your ID?
W
给您，这是我的护照。不过我想问一下，能不能帮我换个房间？
gěi nín, zhè shì wǒ de hùzhào. búguò wǒ xiǎng wèn yíxià, néng bu néng bāng wǒ huàn ge fángjiān?
Here you go, this is my passport. But I'd like to ask, could you change my room?
L
当然可以，请问您对房间有什么特别的要求吗？
dāngrán kěyǐ, qǐngwèn nín duì fángjiān yǒu shénme tèbié de yāoqiú ma?
Of course. May I ask, do you have any special requirements for the room?
W
我想要个安静点的房间，最好是高楼层，别靠近电梯。
wǒ xiǎng yào ge ānjìng diǎn de fángjiān, zuìhǎo shì gāo lóucéng, bié kàojìn diàntī.
I'd like a quieter room, preferably on a high floor and not near the elevator.
L
没问题，我给您安排一间十八楼的房间，那边比较安静。
méi wèntí, wǒ gěi nín ānpái yì jiān shíbā lóu de fángjiān, nàbiān bǐjiào ānjìng.
No problem. I'll arrange a room on the 18th floor for you; it's quieter over there.
W
太好了，谢谢您。对了，请问退房时间是几点？
tài hǎo le, xièxie nín. duì le, qǐngwèn tuìfáng shíjiān shì jǐ diǎn?
Great, thank you. By the way, what time is checkout?
L
退房时间是中午十二点，如果您需要延迟退房，可以提前跟前台说一声。
tuìfáng shíjiān shì zhōngwǔ shí'èr diǎn, rúguǒ nín xūyào yánchí tuìfáng, kěyǐ tíqián gēn qiántái shuō yì shēng.
Checkout is at 12 noon. If you need a late checkout, you can let the front desk know in advance.
W
好的，明白了。那早餐是几点到几点呢？
hǎo de, míngbai le. nà zǎocān shì jǐ diǎn dào jǐ diǎn ne?
Okay, I understand. So what are the breakfast hours?
L
早餐是早上七点到十点，在一楼餐厅，凭房卡就能进。
zǎocān shì zǎoshang qī diǎn dào shí diǎn, zài yī lóu cāntīng, píng fángkǎ jiù néng jìn.
Breakfast is from 7 to 10 in the morning, in the first-floor restaurant; you can get in with your room card.
W
说得很清楚，非常感谢您的帮助，那我先上去休息了。
shuō de hěn qīngchu, fēicháng gǎnxiè nín de bāngzhù, nà wǒ xiān shàngqù xiūxi le.
That's very clear, thank you so much for your help. I'll head up to rest now.