Shipping Rates and Package Protection
IntermediateBusiness
A warehouse manager and a courier company representative meet at the loading dock to compare shipping rates and discuss ways to reduce package damage during transport.
L
LinW
WeiL
您好，我是这边的仓库经理，我们想比较一下你们的运费。
nín hǎo, wǒ shì zhè biān de cāngkù jīnglǐ, wǒmen xiǎng bǐjiào yíxià nǐmen de yùnfèi.
Hello, I'm the warehouse manager here. We'd like to compare your shipping rates.
W
您好，没问题。我们标准运费是每公斤十二块，量大的话还能再优惠。
nín hǎo, méi wèntí. wǒmen biāozhǔn yùnfèi shì měi gōngjīn shí'èr kuài, liàng dà de huà hái néng zài yōuhuì.
Hello, no problem. Our standard rate is twelve yuan per kilogram, and if the volume is large we can offer a further discount.
L
价格听起来还不错，不过我们最关心的其实是货物的破损率。
jiàgé tīng qǐlái hái búcuò, búguò wǒmen zuì guānxīn de qíshí shì huòwù de pòsǔnlǜ.
The price sounds pretty good, but what we care most about is actually the damage rate of the goods.
W
我理解。请问你们之前寄件的破损情况严不严重？
wǒ lǐjiě. qǐngwèn nǐmen zhīqián jìjiàn de pòsǔn qíngkuàng yán bù yánzhòng?
I understand. May I ask, was the damage situation serious with your previous shipments?
L
上个月大概有百分之三的包裹在运输途中受损，主要是玻璃制品。
shàng gè yuè dàgài yǒu bǎi fēn zhī sān de bāoguǒ zài yùnshū túzhōng shòusǔn, zhǔyào shì bōli zhìpǐn.
Last month about three percent of our packages got damaged in transit, mostly glass products.
W
玻璃制品确实容易碎，我建议这类货物用加厚气泡膜再加木箱来包装。
bōli zhìpǐn quèshí róngyì suì, wǒ jiànyì zhè lèi huòwù yòng jiāhòu qìpàomó zài jiā mùxiāng lái bāozhuāng.
Glass products really do break easily. I suggest packing this kind of goods with thickened bubble wrap plus a wooden crate.
L
木箱的成本会不会太高？我们每天要发上千个包裹呢。
mùxiāng de chéngběn huì bù huì tài gāo? wǒmen měitiān yào fā shàng qiān gè bāoguǒ ne.
Won't the cost of wooden crates be too high? We ship over a thousand packages every day.
W
我们可以只给易碎品用木箱，普通货物还是用纸箱，这样成本就能控制住。
wǒmen kěyǐ zhǐ gěi yìsuìpǐn yòng mùxiāng, pǔtōng huòwù háishì yòng zhǐxiāng, zhèyàng chéngběn jiù néng kòngzhì zhù.
We can use wooden crates only for fragile items and still use cardboard boxes for ordinary goods; that way the cost can be kept under control.
L
这个方案挺合理的。那装卸的时候，你们的员工能不能轻拿轻放？
zhège fāng'àn tǐng hélǐ de. nà zhuāngxiè de shíhòu, nǐmen de yuángōng néng bù néng qīng ná qīng fàng?
That plan is quite reasonable. So during loading and unloading, can your staff handle things gently?
W
当然，我们的员工都受过专业培训，而且每辆车上都装了防震设备。
dāngrán, wǒmen de yuángōng dōu shòuguò zhuānyè péixùn, érqiě měi liàng chē shàng dōu zhuāngle fángzhèn shèbèi.
Of course, our staff have all received professional training, and every vehicle is equipped with anti-shock equipment.
L
那太好了。如果破损率能降到百分之一以下，我们就跟你们长期合作。
nà tài hǎo le. rúguǒ pòsǔnlǜ néng jiàng dào bǎi fēn zhī yī yǐxià, wǒmen jiù gēn nǐmen chángqī hézuò.
That's great. If the damage rate can drop below one percent, we'll cooperate with you long-term.
W
没问题，我下午就把详细的报价单和包装方案发到您邮箱。
méi wèntí, wǒ xiàwǔ jiù bǎ xiángxì de bàojiàdān hé bāozhuāng fāng'àn fā dào nín yóuxiāng.
No problem. This afternoon I'll send the detailed quotation and packaging plan to your email.